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How to delete all emails in Outlook

Screenshot of Outlooks Delete All feature in action

To delete all emails in Outlook, select them using the search bar or Shift/Control keys, then click Delete. This removes messages from your inbox, Sent Items, and other folders.

How Outlook's delete function works

Outlook doesn't have a single "Delete All" button. Instead, you must select emails manually before deleting them. The process varies slightly between Outlook.com and the desktop app.

Main ways to delete multiple emails

Outlook offers several methods for bulk deletion:

Step-by-step: Delete all emails in Outlook.com

  1. Log in to Outlook.com
  2. Click the search bar and enter "in:inbox" to show all inbox emails
  3. Press Ctrl+A to select all visible emails
  4. Click Delete (trash can icon)
  5. Repeat for other folders as needed

Common mistakes when deleting Outlook emails

Many users confuse Outlook's "Delete" and "Archive" functions. Deleting moves emails to the Deleted Items folder, while archiving stores them in the Archive folder. Unlike Gmail, Outlook doesn't permanently delete emails until you empty the Deleted Items folder.

Another mistake is forgetting to check other folders. Emails exist in Sent Items, Drafts, and custom folders too. To truly clear your Outlook account, you must delete from each folder individually.

Why people delete all their emails

Users typically bulk delete emails to:

According to Microsoft, the average Outlook user receives 121 emails per day. Over time, these accumulate, creating clutter and making it harder to find important messages.

Alternative to permanent deletion

Instead of deleting, consider archiving important emails. Archiving moves them to the Archive folder but keeps them searchable. This preserves your email history while keeping your inbox clean.


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